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Frequently Asked Question

When viewing the webcast, I see a black video stream. Is something wrong?

A: Hearings may have not yet begun, or the event may be in recess. Some buffering is also normal, which may cause the video player to remain dark while the video loads.

Note:

1) If you are using the Chrome browser, there may be a flash content setting restricting the webcast from playing. Follow these instructions to disable flash blocking:

  • In the Chrome address bar go to: chrome://settings > Show advanced settings... > Privacy, Content settings…
  • Scroll down the menu for Flash settings.
  • Select “Allow”, or “Ask first…” and go back to the webcast page and reload.

2) A graphic with some sound will typically be played from approximately 20 minutes before the start of a hearing to enable viewers to verify that their streaming video connection is working.

Feature - July 23, 2020

Live Chat for Online Self-Help

(The information below is based on a news release from the Santa Clara Superior Court)

To continue providing services for self-represented litigants safely and responsibly, following temporary COVID-19 protocols and as an alternative to in-person assistance, the Santa Clara Superior Court’s self-help center has introduced Live Chat.

computer monitor with smartphone illustration with chat icons

News Release - July 20, 2020

Council to Consider Allocation of State Budget Funds to Trial Courts

July 24 business meeting will determine how the council incorporates an ongoing budget reduction of $167.8 million, as well as $50 million in one-time funding included in the budget to help courts deal with backlogs caused by COVID-19-related service reductions.