(Subscription required) ASAPP Inc. was accused of violating California’s Invasion of Privacy Act by Robert Milton, who argued that the company secretly “eavesdrops and records” JetBlue customer service calls, allegedly collecting a trove of data that ASAPP can use for its own purposes. JetBlue is not a defendant in the proposed class action,

Despite widespread fears that artificial intelligence could automate jobs and cut employees’ wages, AI actually makes people “more valuable, not less,” new research by professional services firm PwC found. What the report suggests, actually, is AI is creating jobs,” Atkinson said.

(Subscription required) San Francisco's City Attorney's Office used AI tool STARA to analyze municipal codes. It identified 174 obsolete reports for deletion, streamlining government processes.

(Subscription required) Experts point to lack of knowledge of gen AI tool inaccuracies and pressure from law firms and clients as drivers of fake citations in court filings.